Frequently Asked Questions

Palliative care can be appropriate at any stage of an illness. It is a holistic approach to health care that goes beyond the physical wellbeing of the resident, attending to their spiritual, emotional and psychological needs. Hospice care is a specialized form of palliative care designed to support those in the final stages of a terminal illness. Comfort care is available during the last 90 days of someone's life with the resident and family agreeing there will be no heroic measures taken to prolong life.

Webster Comfort Care Home is a comprehensive and compassionate 2-bed home for the terminally ill in the Webster, NY community. It is a true home-like atmosphere, not a health care facility or hospital. We ascribe to the hospice philosophy of care that states that all people have the right to die with dignity, to have enhanced quality of life and to be as comfortable as possible. Our primary goal is to provide comfort care, symptom control and pain management for our residents, as well as to be a source of respite care for the families. Hands-on resident care is provided around the clock, along with meals and laundry. Companionship with emotional, social and spiritual support is provided by volunteers, nurses and social workers. The resident's primary care physician may continue to provide for the resident. Another main goal is to provide the resident's family and friends the needed support throughout the bereavement process.

No. Webster Comfort Care Home is NOT for Webster residents only. These services were formed in Webster as a result of the growing need for such a home on the east side of Monroe County, but are not limited to these areas.

Admission to Webster Comfort Care Home will be based on those with the greatest need and the fewest options. A physician must have determined that the person has a terminal illness and is in their final three months of life. Referrals may be given from physicians, social workers, family members, local hospice agencies, clergy or the dying person themselves.

Services are provided free of charge to our residents. Because we are completely an independent, not-for-profit organization, financial support for Webster Comfort Care Home is generated solely through community support and donations. Our budget is determined by the amount received each year from memorials, bequests, and donations from individuals, corporations, service organizations, grants and fundraising events. We are totally dependent upon the generosity of the community.

We do NOT receive any financial funding from the government or from insurance companies. We partner with local hospice agencies to assist in resident care, medication, medical supply costs and advisory support through social work and nursing. They also help to provide volunteer training and bereavement support.

YES! In fact, we simply could not operate without volunteers. There are many volunteer roles, so please consider your individual gifts and how you might utilize those to support the Home. Click here for a description of all of the volunteer roles and how to apply. The greatest need is resident care volunteers. If you prefer not to work with residents, there are other positions available. Training for all positions is provided at no cost to you. Call 872-5290 or e-mail Ruth Rappaport-Kristal, our Volunteer Coordinator, for additional information:

Help Support the Home

We do not charge our residents or their families for the care we provide.
We gratefully exist solely through the generosity of the community, your donations and our volunteers.

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